Are all items made in Australia?
Everything sold at Falling For Florin is made in Australia. Items are handmade by the artists themselves, either by hand or with speciality equipment. Raw materials used by the artists to make their work is sourced either locally or internationally.
Do you offer gift wrapping?
All purchases are gift-wrapped free of charge, whether a gift for someone or a treat for yourself.
Can you add a personalised message to my gift?
Definitely! If you'd like to include a personal message to a gift recipient, please let us know in the instructions at checkout. A small hand-written gift card will be included, with room for about 20 words.
Can you ship directly to the gift recipient?
Sure can. Just add their name & address in the ship-to details at checkout - the billing details are yours.
When do you receive my order?
Orders are received via email as soon as your items are purchased.
How soon is my order sent?
All orders are shipped the next business day - or same day if you shop early in the morning! If you place your order on a Friday night, it'll be shipped out Monday. We ship five days a week, Monday-Friday (except public holidays).
What forms of payment do you accept?
We accept VISA, MASTERCARD, AMEX - and their related gift card or prepaid cards. Secure payments are made via Stripe using SSL encryption technology that safeguards your personal info.
Can I pay with Paypal?
Yes, but payment is not automated. Please email us at email@example.com & we can hook you up!
Read all about it over on our shipping page
RETURNS, EXCHANGE, REFUNDS
Full details on our policy page
if you still have questions just send us an email at firstname.lastname@example.org
. . . you'll get a reply within 48 hours
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